About
Please read over the following information BEFORE reserving your appointment. Scheduling an appointment confirms that you have read over the policies of Kathy's Wax Studio and agree to the terms. LOCATION: Kathy's Wax Studio is a private studio salon located inside Sola Salons at the El Cerrito Plaza. All services are performed with HARD WAX. IMPORTANT UPDATE: LEG WAXING SERVICES ARE NOT AVAILABLE. **MUST BE OVER 18 TO RECEIVE WAXING SERVICES. MINORS MUST HAVE PARENTAL CONSENT AND PARENTS MUST ACCOMPANY MINORS TO THEIR WAX APPOINTMENTS** HOW TO RESERVE AN APPOINTMENT: Browse the service menu and select ALL services that you'd like to receive. Next, select the date/time that you need if it appears to be available OR the first available appointment. Next, input your full name as it appears on your state issued I.D. along with your contact information. Please have your credit or debit card information ready in order to reserve your appointment time. PLEASE NOTE: Your card will NOT be charged for reserving an appointment time. Please DO NOT text, call, or e-mail asking to bypass this step. Your card is REQUIRED to be on file per my studio policy. NEW CLIENTS: You will be required to read through, complete, and sign a Client Intake and Consent form in order to proceed with your appointment. No extra guests, including children, are allowed during the appointment. It creates a distraction for each party and disrupts the experience. Thanks for understanding. IF YOU ARE EXPERIENCING A FEVER, STUFFY OR RUNNY NOSE, SORE THROAT OR COUGH, PLEASE RESCHEDULE IMMEDIATELY. Masks are OPTIONAL. I will continue to wear a mask for the duration of your appointment. Payment Methods: Cash, debit, all major credit cards, Apple Pay, and Google Pay. NOT ACCEPTING VENMO, ZELLE, PAYPAL, OR CASHAPP.Business Hours
- Monday
- 10 AM - 6:30 PM
- Tuesday
- 2 PM - 6:30 PM
- Wednesday
- Closed
- Thursday
- Closed
- Friday
- 10 AM - 6:30 PM
- Saturday
- 9 AM - 5 PM
- Sunday
- 9 AM - 5 PM
Cancellation Policy
Late Policy: Late arrivals greatly impact the flow of business. There is a 5 minute grace period implemented in order to best accommodate your scheduled appointment. Late arrivals beyond the 5 minutes will be canceled and charged as a no-show/cancelation.
Cancelations and Rescheduling: If the appointment is canceled or rescheduled within the 24-hour window of your scheduled appointment, it is considered a same day cancelation, which results in a cancelation fee. If the appointment is canceled or rescheduled anytime before the 24-hour window, no fees are applied. I understand that emergencies happen. If possible, please text the salon at (510) 210-3641 immediately. Cancelation fees may still apply.
*Cancelation Fee: 100% of the cost of services scheduled for the canceled appointment(s)
No Call/No Shows: If you fail to call or show up for your appointment, the cancelation fee will be charged to the card on file. You will not be allowed to reserve future appointments.